Welcome to our FAQ

We are here to answer your questions about our collection(s), from product details to usage tips and sustainability efforts. Whether you’re curious about our signature scents, eco-friendly practices, or how to get the most out of your shopping experience, you’ll find everything you need here.

  • Is your detergent safe for sensitive skin?

    Yes, our unscented detergent is carefully formulated to be hypoallergenic and free from the harmful toxins and chemicals often found in conventional detergents. Our scented detergents maintain the same gentle formula, enhanced with luxurious fragrance blends for an elevated laundry experience. However, if irritation occurs, we recommend discontinuing use immediately.

  • Are your products safe for baby clothes and delicate fabrics?

    Yes, our detergent is gentle enough for baby clothes and delicate fabrics while still providing effective cleaning.

  • Do you ship internationally?

    Yes, we offer worldwide shipping. Shipping costs and delivery times vary by location.

  • Where can I buy Al Safinah products?

    Al Safinah products are available on our website and select retailers. Subscribe to our newsletter for updates.

  • Are your products cruelty-free?

    Yes, all Al Safinah products are cruelty-free and never tested on animals.

  • Is your packaging environmentally friendly?

    Yes, our packaging is designed to be both visually appealing and eco-friendly, ensuring minimal environmental impact.

  • What is the best way to use your detergent?

    For optimal cleaning, avoid overfilling your laundry tub. Use the recommended amount of detergent, allow clothes to tumble freely, and follow our temperature recommendations for different fabrics.

  • Is Al Safinah detergent eco-friendly?

    Yes, we prioritize sustainability by using biodegradable ingredients, eco-friendly packaging, and renewable plant-based resources. Our products are also septic and gray water safe.

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Still Have Questions, Reach out

If you couldn’t find the answer you were looking for in our FAQ, don’t worry—we’re always happy to assist! Reach out to us below, and our team will be on standby to provide the support you need.

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